Clinic News:
- Carrie Dawn still has openings on Tuesday and Thursday evenings for her Hot and Cold Stone treatments. Treat yourself to a pre-Christmas session with her that can be claimed on your extended medical benefits.
- We are happy to announce that Anna is back from her medical leave medical leave. She will be working from her home office now but you can book in for her her through the website still.
- Our Mask Policy has changed with the new health care setting guideline change. We are leaving masking up to the patient’s preference. Please feel free to continue to wear a mask if you are more comfortable that way. We ask that if you are feeling under the weather but still well enough to come for your massage that you wear a mask to protect your RMT in case you are infectious.
- Our first educational/self care workshops focused on our clients education was a huge success. We have another 3 coming up on January 18th, February 22nd, and March 22nd. The morning teaches you ways to do self-care with Ortho-Bionomy. For more information or to register contact Sarah Robson.
- Physical Distancing and hand washing are also still recommend, so we will be keeping out hand sanitizer and sign up for hand washing when entering the clinic.
- Our clinic protocols continue to be the same. We will be phasing out the questionnaire; however, we still want you to do your self check prior to coming to the clinic and if you are contagious with ANY sickness please contact your RMT to reschedule. Remember to follow the other protocols of washing hands upon arrival, arriving just before your treatment time. We will continue to waive our cancellation fees if you cancel due to sickness.
- Check out our facebook page! We will be posting clinic news, links to exercises and other homecare, open massage appointments, upcoming workshops & courses… really anything we think you might want to know.
Update COVID 19 Protocols
As mentioned above our protocols have remained relatively the same. Below are the Coles Notes.
What we are doing:
- We will have the front door open for you when you arrive and leave to remove the need for touching handles.
- We have increased our already thorough cleaning with a CDC approved disinfectant that will be used between every patient on all surfaces that could have been touched by previous client or therapist.
- We will continue to waive our late cancellation fees to help people comply with the screening protocols and stay home if they are sick. We still ask for as much notice as possible however, as we may be able to fill that spot with 24 hrs notice.
- The RMTs will be performing their own self-screening daily and will not work if they feel unwell or infectious with any sickness.
- We are continuing to do our thorough hand washing to the elbows before and after every treatment.
- We will be wearing masks (when appropriate) during the treatment time.
What we require our Patients to do:
- We ask that you come for your appointment at the scheduled time, to further avoid any overlap and take away the need for people to be in the waiting room.
- We ask that you come alone unless you are bringing a minor in for treatment or someone who requires assistance.
- We continue to ask you to wash your hands at the kitchen sink as soon as you come into the clinic and use the hand sanitizer provided as you leave.
- Optional: We ask you to wear your own mask (cloth is fine) to your appointment and please put in on before you enter the building.
- Where possible we ask that you maintain the 6ft social distancing within the clinic and we have decreased the number of waiting room chairs to reflect that there shouldn’t be a need to wait and if so that people are spaced apart.
- You will have to fill out a questionnaire and sign a consent to treatment document at the start of you first visit acknowledging that you are safe to be in the clinic and consent to the potential risk of infection by being at the clinic.
- We please ask for honesty during these screening procedures for all our safety. If we feel that you do not meet the screening answers we will not continue with the treatment and ask you to leave the clinic.
- We ask that you be prepared to pay with debt or credit card and avoid cash at this time as much as possible. We will continue to be as paperless as possible with regard to receipts.