Rates
Sarah Robson, RMT; Christie de la Perrelle, RMT; Lani Peters, RMT & Carly West, RMT
- 30 minute clinical visit 64.76 plus GST 3.24 = 68
- 45 minute clinical visit 95.24 plus GST 4.76 = 100
- 1 hour clinical visit 114.29 plus GST 5.71 = 120
- 75 minute clinical visit 138.10 plus GST 6.90 = 145
- 90 minute clinical visit 166.67 plus GST 8.33 = 175
- 75 min Hot Stone Massage (Sarah Robson only) 166.67 plus GST 8.33 = 175
New Rates come into effect Oct 1, 2023
John Zandvliet, RMT
- Initial treatment(1hr) 105.00 incl. GST
- 30 minute clinical visit 70.00 incl. GST
- 45 minute clinical visit 105.00 incl. GST
- 1 hour clinical visit 130.00 incl. GST
New Rates came into effect Nov, 2023
* We strive to give appropriate notice of rate changes, especially posted at the clinic. However the posted online rates are subject to change without notice.
Fee & Cancellation / No Show Policy
Fees
The payment for all treatment, whether private or insured, is ultimately the responsibility of the patient.
Missed Appointments
When you book an appointment with us, that time is set aside for you – and ONLY you. Please understand that missed appointments prevent us from working with other clients.
Our Cancellation Policy
You may sometimes need to cancel your appointment with us, so we have tried to make our cancellation policy as simple as possible.
If you provide us with:
- At least 24 hours notice – there is no charge for cancelling or changing the length of your appointment. You are able to cancel or change appointments with 24 hours notice online. Click here: On Line Booking
- Less than 24 hours notice – there will be a $60 charge for the missed appointment.
- Less than 3 hours notice OR you simply don’t show up – we consider this a “no-show” and you are expected to pay 100% of the fee for the missed appointment.
- We understand that sometimes you may need to change the length of your appointment and are happy to comply with your requests; however, if you are unable to give us 24 hours notice of the change you will be charged for the original appointment length even if we need to shorten it last minute.
Please call your RMT directly to cancel or change your appointment. (You can change or cancel an appointment online before the 24hr cut off) If you do not reach him/her, please leave a message on their voice-mail system and they will get back to you as soon as possible. Note that with Monday appointments we would appreciate hearing from you the Friday before.
Note: We recognize that there are circumstances that are out of your control (sudden illness, family emergencies, etc.) and so your healthcare provider may make an exception to the above policies on those rare occasions. You will need to speak to your service provider directly for an exception.